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Top > Customer Service > More Fan Mail #3 |
| Press
Notice, Fan Letters and Customer Compliments for Earthy Delights |
| fan mail 1 fan mail 2 fan mail 3 |
| "Dear
Earthy Delights, I
placed an order with you on December 15, 1999. I requested delivery
in time for New Years Eve. My sales person was Raphael and she was
extremely helpful and most pleasant to deal with. When the mushrooms
arrived I was shocked to see how beautiful they were. They looked
as if they had been picked moments before.
I
am the person who was mistakenly shipped two Chef's Baskets when
only one had been ordered. I called and spoke with Raphael . Within
a short time she was able to determine the error and told me the
second basket was a "Merry Christmas" and "Happy New Year" gift.
What a lucky person I am. Too often, letters to companies are ones
of complaint. I am writing to compliment your company and staff
and to thank you for your product and service."
Maria C. New Jersey
"ps: With
so many mushrooms, we had the opportunity to enjoy new and delicious
flavors and textures. Thank you!"
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Shop
with the Chefs at Earthy Delight.
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"After trying a terrific heirloom dried bean sampler from Earthy Delights in Michigan, I'm hooked on its web site, www.earthy.com. The colorful beans (Adzuki, Cannelini, Christmas Lima, Cranberry, Rattlesnake, And Jacob's Cattle) came with detailed descriptions and recipe cards for each type of bean. The beans were very fresh (old dried beans can be so dessicated that they never get tender when cooked) and the small (8 ounce) size of each sample was the perfect amount to try in a single recipe.
Though all the beans were unique and delicious, the nutty flavor of the Asian Adzuki bean (nice in a salad with a fresh ginger-sesame dressing) turned out to be my favorite.
My next order from Earthy.com is the grain sampler (which includes fun things like blue cornmeal and toasted orzo), but it's nice to know the site has more exotic things, too. The fresh truffles, morels, specialty oils, and ???baby vegetables are probably what draw top chefs like Charlie Trotter to the site."
Susie Middleton, Executive Editor, Fine Cooking Magazine, November 2001
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I'll
be placing another order soon
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"Just want
to tell you how pleased I was with the last order. Thanks for the
super service and great products. I'll be placing another order
soon."
Mike D. California
|
???The
Cottage Kitchen???:
our monthly e-mail newsletter |
"Just wanted to say I really enjoy your ???Cottage
Kitchen newsletter. It adds a little inspiration, fun and delectibility
to my day. Keep up the goodies!"
Tonya M. Cayman Islands |
| "Just
received my first newsletter from you and want to tell you it was
outstanding. Very informative compared to others and I can't wait
for the next." Kim C. |
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Beautiful
and fresh....
"The products
we received (Morels, Fiddleheads & Ramps) were beautiful and fresh.
The recipes on Earthy Delights' Web site last week were from ???Chef
Chris Perkey of Bistro Bella Vita in Grand Rapids. We tried his
'Grilled Tuna Steaks with Ramps and Charred Tomato Vinaigrette'. Tasters
loved the combination, and the Ramps
were especially wonderful." The Detroit Free Press. April
21, 1999 |
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| Truffle
Care |
| "Thank you so
much for your prompt and thorough reply. I want to compliment you
-- I am really impressed by the service I've received at Earthy Delights
and I'm confident that the product will match those standards. There is
little doubt that I will be ordering from you again -- my friends and I
are wont to throw these elaborate dinner parties with delightful regularity,
and are constantly in search of hard-to-find ingredients. I think I've found
the source!" |

whole
fresh truffles & frozen truffles. |
"We received
the product as promised and continue to enjoy our delicious truffles.
We were actually surprised at how many there were when we opened the box
-- it seemed so decadent! Thanks again, and thanks to Raphael who
did a fantastic job of getting us our truffles on short notice and
answering a novice's questions about proper handling. She saved the dinner
party... or at least the risotto. Delicious."
Julie N.
New Jersey |
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The
Morels are absolutely the most beautiful...

"Thank you for
delivering my Morels and Fiddleheads so promptly. They're perfect!
The Morels are absolutely the most beautiful ones I have ever seen
(or tasted!) Thanks again."
Maureen D. Missouri |
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"Dear Ed - Why can't I find fresh Porcini mushrooms anywhere?"
Bob W. Reno, Nevada
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"Bob -
Thanks for your inquiry. Fresh Porcini have a very unpredictable
season. We don't offer them much to consumers, because they
are so hard to ship. Keep an eye on our site. We'll have some in
the Fall."
Bob responded:
"Wow! A prompt and informative response. Thank you very much!
I'm bookmarking your site!"
"This
is why I reply to EVERY e-mail Personally." Ed
Baker
Click here for ???Frozen Porcini
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Earthy Delights
1161 E. Clark Road, Suite 260
DeWitt, Michigan 48820 USA
tel 800 367-4709
fax 517 668-1213
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