Earthy Delights is committed to supplying our customers with excellent products and quality service. We are constantly striving to secure the best in gourmet food products for our customers.
Our efforts have been rewarded over many years by the continuing support we receive from top professional chefs throughout North America. It is our desire to supply the same level of quality, in both products and service, to our individual customers.
We stand behind our products and service. Your satisfaction is guaranteed!
Earthy Delights Customer Satisfaction Guarantee
Earthy Delights has a 100% satisfaction guarantee. We do our best to provide you with the finest products and flawless service. If you are unhappy for any reason, we pledge to do whatever it takes to correct the problem. We do ask that you let us know of any problems right away so that we can correct the problem immediately. Please retain packing materials if the product appears to have been damaged in shipment.
*The only time we will not guarantee our products is in the case of fresh products left without a signature. In the case of perishable items, sent via Overnight Express shipping, we strongly urge you to be available at the delivery location to receive your package. We strongly discourage the use of a "signature release" for perishable items, and will not be responsible for the condition of fresh items delivered without a signature.
Earthy Delights guarantees your satisfaction. Because we are dealing with food, in most cases we do not accept returns, but we will replace or give full credit for any product which you are not happy with. See Earthy Delights Satisfaction Guarantee above.
If you have a concern over the quality of product you receive, or the service we provide to you, please contact us within 30 days. You can contact us by email at email@example.com, by phone at 855-328-8732 or by regular mail directed to Earthy Delights Customer Service, 2871 Jolly Road, Okemos MI 48864.
We appreciate the patronage of our customers and hope to provide you with superb gourmet foods over many years to come. Please let us know of any ways we can serve you better!